Why Choose Us
Professional & Reliable Service
Our cleaning service is provided by trained and experienced professionals who will consistently deliver reliable and high-quality cleaning results.
Time-Saving & Convenient
Our cleaning service saves you valuable time and effort by taking care of all your cleaning needs, allowing you to focus on more important tasks or enjoy your free time.
Customized Cleaning Solutions
We offer tailored cleaning plans to meet your unique. We are flexible in accommodating specific cleaning preferences and schedules.
Health & Safety
Our cleaning service promotes a healthier living or working environment by reducing the presence of allergens, germs, and bacteria. It is important to regularly clean for maintaining good indoor air quality.
Application Form
Please fill in the form and attach your resume.
What People are Saying
Schedule a cleaning plan customised just for you
Enjoy a clean and happy space with your family and friend by scheduling for an easy and customisable cleaning plan for every budget and household.
FAQ
- StarFive Cleaning Service is a Residential and Commercial Cleaning Business offering Regular Domestic Cleaning, Rental Inspection Cleaning, End of Lease Cleaning, After Party Cleaning, Spring Cleaning/ One-Off Cleaning, Laundry & Ironing Delivery Service, Laundry & Ironing In-Home Service.
- StarFive Cleaning Service also offer contractual cleaning services for Schools, Day Care Centres, Disability Homes, Nursing Homes, Business Offices, and Retail Shops.
- StarFive Cleaning Service also offer specialized cleaning services like Oven Cleaning or Fridge & Freezer Cleaning or Carpet Cleaning
We are available 24/7. Booking for Residential Cleaning and Specialised Services can be done through our website 24/7.
Our operating hours are Monday to Sunday, 9am to 5:30pm. We will respond to any enquiries you may have during this timeframe.
Our cleaners are available Monday to Saturday, 7.00 am to 7.oo pm, depending on the cleaning job. An additional fee is required for services provided on Saturdays. See Pricing.
- Yes, they are. We take up references for all our cleaners and those references must be excellent before we would allow them to work for us.
- All potential cleaners are interviewed to ensure the suitability of the applicant. In addition to that, we require cleaners to provide us with verifiable proof of identification, address, two referees and two references, one of which has to be a previous employer, a police check, working with children check and NDIS worker screening check.
- All our cleaners are vetted thoroughly before being considered ready for work allocations. We require proof of immigration status to ensure that all our cleaners have a legal entitlement to work in Australia.
- All cleaners must register with us and complete forms designed to safeguard our clients.
- Yes, you will get the same cleaner to do your weekly cleaning. That way you will know who is coming into your home each week and your cleaner will be able to work out a routine with you as to what you would like to do on each visit.
- The cleaner’s holidays are usually prearranged but if for some reason you’re cleaning is missed due to the cleaner’s holidays, illness, or absence. Please call or email us and we will find you a replacement cleaner who will catch up with your cleaning or continue the cleaning service at your home till your regular cleaner is ready for work again. If your regular cleaner is unable to continue, we will endeavour to find you a new cleaner who will continue the regular services.
- A missed cleaning session does not affect your monthly agency fees or payment amount. Please contact us immediately if you have missed a clean due to a cleaner absence to discuss alternative options.
- No, you cannot solicit or ask the cleaner to work for you directly or indirectly in any capacity. We invest a lot of resources in vetting and recruiting the cleaners for supplying them to our clients. You will be responsible for paying introductory fees as long the cleaner introduced by us continues to work for you or your referrals, whichever the case. Moreover, you will be breaching their agreement with us by engaging the services of the cleaner directly without paying the us. Please see the terms and conditions for more information. You are welcome to rehire the cleaner through us.
- Our cleaners do not work on public holidays if your cleaning fall is on one of the public holidays, we recommend you reschedule the visits with your cleaners to a different day that is not on a public holiday.
- Our cleaners do not work on Sundays.
