# Carpet Cleaning
Make your Work Space look Fresh with Clean Carpet
StarFive makes it easy to setup a cleaning plan
for commercial cleaning
Why Choose Us
Eco-Friendly Practices
Our cleaning service uses environmentally friendly cleaning products and practices. This contributes to a healthier environment and showcases your commitment to sustainability.
Flexible Scheduling
We can accommodate various scheduling needs, whether it's regular cleaning visits, one-time deep cleanings, or special occasions. We are flexible in working around your preferences and availability.
Well-Trained & Trustworthy Staff
Our cleaning team undergoes thorough training and background checks, providing peace of mind and trust.
Personalized Customer Service
We are committed to provide excellent customer service, addressing any concerns or inquiries promptly. We give personalized attention and care to each client.
How it Works?
When making a booking online or over the phone the below are the steps to follow.
Select a category
Decide what service you need. Choose between a Residential Cleaning, Commercial Cleaning or Specialised Services.
Select a service
Then choose one cleaning service from your selected category.
Follow the prompts
Then follow the prompts and make your selection.
Select a date & time
Choose your preferred date and time. Please note we will try our best to send a cleaner on your preferred date and time, however, if that’s not possible we’ll let you know.
Make payment
Payment will be made at the time of booking. You’ll receive a confirmation email of your booking made. *Please note this is only an estimation.
Confirmation
We’ll call you after your booking to confirm booking date, time and payment.
How it Works?
When making a booking online or over the phone the below are the steps to follow.
Select a Category
Decide what service you need. Choose between a Residential Cleaning, Commercial Cleaning or Specialised Services.
Select a service
Then choose one cleaning service from your selected category.
Follow the prompts
Then follow the prompts and make your selection.
Select a date & time
Choose your preferred date and time. Please note we will try our best to send a cleaner on your preferred date and time, however, if that’s not possible we’ll let you know.
Make payment
Payment will be made at the time of booking. You’ll receive a confirmation email of your booking made. *Please note this is only an estimation.
Confirmation
We’ll call you after your booking to confirm booking date, time and payment.
Your carpets must put up with an amazing amount of wear and tear. Just stop and think what they must put up with daily:
- People and pets walking and sitting on them. As they do, they are leaving a tiny trail of dirt, dust, hair, fur, skin, bodily fluids, and oils on your carpets!
- Airborne dust and dirt that lands on your carpet, trampled in by footfall. Over time this grit can wear away your carpet fibres and ruin the natural lustre of your carpet.
- Liquid spillage such as water, juice, tea, coffee, blood, and other bodily fluids – This can-do lasting damage if left untreated. They can become very smelly providing a festival of filth for bacteria and insects.
- Solid spillages such as food. If left untreated, food can leave stains, smells and become a haven for bacteria and insects over time.
- The chemistry of your carpet can change over time, especially when you clean up spills using household cleaning agents, or when you get untrained ‘carpet cleaners’ in to ‘deep clean’ your carpets – this can lead to degradation of the carpet and an increase in skin allergies.
Getting your carpets cleaned by StarFive Cleaning Service on a regular basis will help reverse the daily damage they suffer. It will help you keep your carpets hygienically clean. It will keep them looking good for longer and will protect your financial investment.
Get a free quote.
Read on to find out how we can guarantee you the very best results based upon our:
- Top of the range carpet cleaning equipment.
- Fully trained carpet cleaning technicians.
- Fully insured.
All our carpet cleaning technicians follow a professional cleaning process:
- A full carpet assessment. – Before we begin cleaning, your carpet cleaner we will need to perform an assessment of your carpet. This will help us to determine the construction of your carpets and identify the type of carpet fibre. We assess the physical condition of your carpets including their fitting, soilage and staining. The information from this assessment will inform us as to the best cleaning process and chemicals to use.
- Thorough Vacuum. We begin the cleaning process by meticulously vacuuming your carpets. This will ensure we remove as much dry soil from within your carpet as possible. If we did not do this, the dry soil (dirt) would turn to ‘mud’ when we wet the carpet. Not a good start to the cleaning process. It is good to know that we use a commercial grade upright vacuum cleaner for this part of the carpet cleaning to guarantee the best results.
- Pre-Spraying & Agitation. – If your carpets can be wet cleaned, we will pre-spray them with an appropriate pre-spray detergent paying particular attention to high traffic areas and stains. We will then use a special machine to gently massage the pre-spray deep into the carpet fibres. This will also help to restore the carpet pile.
- Powerful rinse and extraction. The next stage in our carpet cleaning process is to rinse through and deep clean the carpet. This involves powerfully injecting a rinse agent deep into the pile of your carpet. We then extract the solution (water, dirt and debris) straight out. Think of it like a mini pressure wash for your carpets followed by our powerful vacuum extraction that literary sucks out all the dirt and moisture from within the carpet pile, this leaves your carpets hygienically clean, fresh and touch dry. The rinse agent will also reset the PH of your carpet leaving it in a safe condition.
- Carpet Stain Removal. Next up in our carpet cleaning process is carpet stain removal. Any stains that have not come out we will treat directly. Most stains will come out. But it is important to remember that stain removal cannot be guaranteed. Successful stain removal depends upon many factors, such as how long the stain has been there, what it is, and how it has been treated in the past. Given this, we cannot guarantee the removal of all stains. Your carpet cleaning technician will discuss stain removal with you at the survey stage.
- Carpet Drying. Your carpets will need to be dried fast. This prevents mould and smells. It also allows you to get back into the room to get on with your life, and to enjoy your clean fresh carpets. We use state-of-the-art air movers that move air in a 360-degree rotation rather than traditional one directional fan. This allows for faster drying times.
- Carpet Pile Reset. Finally, after we have cleaned your carpets, we will ‘reset the pile‘. This removes any ‘tool’ marks from the pile and the cleaning process. It will help your carpet pile to stand up, leaving your carpets with an attractive finish.
Our cleaners are fast and efficient in what they do and are fully disciplined and insured. The backgrounds of each one of them is carefully checked, we only hire reliable, trustworthy, and hardworking individuals. Our team of highly dedicated professionals are subjected to extensive training so they can meet the highest standards and specific requirements that businesses expect, including OH&S training.
What People are Saying
Schedule a cleaning plan customised just for you
Enjoy a clean and happy space with your family and friend by scheduling for an easy and customisable cleaning plan for every budget and household.
FAQ
- We can provide all necessary cleaning products for the jobs along with the vacuum cleaners, cleaning products, mops, buckets, brooms and dusters, carpet cleaner. Or we can use your cleaning materials to do the job. Just let us know when you book the service, prices may defer.
- Your assigned cleaner will handle the routine tasks such as vacuuming, dusting, mopping, and surface wiping. They will also clean the bathrooms, kitchen, hallway, and other general household cleaning duties as per your instructions. However, please note that the cleaners are not authorized to perform deep or specialized cleaning of antique, delicate, or valuable items. Moreover, they are not equipped to carry out exterior window cleaning or work at heights. If you require additional specialized or deep cleaning services such as carpet or oven cleaning, kindly inform us so that we can arrange for one of our specialists to assist you with the task.
- The cleaners will always work according to your instructions so far it’s safe to do so. We recommend you instruct your assigned cleaners on all specialised cleaning areas or cleaning materials, solutions, and equipment to be used in your home. Instructions on where and how to use them. If in doubt, please contact us.
